Terms & Conditions

Communications

A.) Our campaigns sends appointment information – confirmation & reminder messages to customers when they have booked an appointment with Comfort Class on the website and if they choose to opt-in to receive occasional promotional and notification SMS from C&C Chimney & Air Duct Cleaning L.L.C. via website contact forms or web chat they will get those messages too.

End users opt-in by visiting – https://comfortclasschimneysandairservice.com and filling in their contact details via contact exchange form, webchat, or when booking an appointment. Users check boxes to agree to receive notifications & fill in forms providing their consent to agree to receive meeting reminders and occasionally promotional messages and communications from us.

B.) You can cancel the SMS service at any time. Simply by texting “STOP” to the number. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you. You can also unsubscribe from marketing related emails by clicking the unsubscribe link located at the at the bottom of them at any time.

C. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to us at info@candcairservices.com or (918) 727-8676.

D.)Carriers are not liable for delayed or undelivered messages.

E.) As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

F.) For privacy-related inquiries, please refer to our privacy policy: https://comfortclasschimneysandairservice.com/privacy-policy/

By submitting this form, you agree to receive informational messages such as appointment reminders, appointment confirmations, etc. from Comfort Class at the number provided. Standard message & data rates may apply. Message frequency varies depending on your interactions with our services. Typically, we will contact customers via text to:

  • Send a confirmation message for an upcoming service appointment
  • Send a reminder message leading up to a service appointment
  • Alert clients when a technician is en route to a service appointment

Unsubscribe at any time by replying STOP and no further messages will be sent. For customer support, reply HELP or email us at info@candcairservices.com.

Comfort Class will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask. If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their information will not be shared with third parties.

By submitting this form and signing up for texts, you consent to receive text messages from Comfort Class at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes.

Terms & Conditions | Privacy Policy